Return Policy
All of us here at Wild Iris want to ensure everyone is stoked on their gear, so we implemented an easy, hassle free return policy to get you back on the trail.
All items must be in a new, sellable condition with original tags and packaging, with the physical proof of purchase. Items purchased on sale are eligible for exchange or store credit only within 30 days
Within 30 days: Full payment refund, exchange or store credit.
Within 30-90 days: Exchange or store credit.
After 90 days we are no longer able to issue a refund of any kind.
Conact us at wildiris@wildirisclimbing.com to initiate your return.
Please note that we do not accept returns on climbing equipment, bear spray, sunglasses, fuel, or food.